Public health officials continue to advise people in the lockdown zones to stay home and only go out for work, school, exercise, groceries and other essential needs. The restrictions will be in place for a minimum for 14 days in northern Ontario and 28 days in southern Ontario. making them private) or running a reservation-and-clean rota (whereby one permitted group of 6 people or 2 households/bubbles can exclusively book the shared facilities for a fixed time, and the facilities are cleaned thoroughly between reservations). Turn people with coronavirus symptoms away. Check whether there are additional rules for specific areas in your facility (such as gyms, spas, shops, restaurants and bars, soft play areas) and ensure you follow the appropriate guidance. From 17 May, outdoor events organised by a business, charity, public body or similar organisation, will be permitted. If the guest self-isolates in your accommodation facility: Inform the guest of any relevant safety measures you will take, and ensure they are familiar with the guidance on possible or confirmed coronavirus (COVID-19) infection which they should follow. Norbert Fiebig, president of the German Travel … Remind customers, visitors and staff to wear face coverings where they are required (e.g. Exceptional circumstances may include, but are not limited to, where the accommodation provider has failed to follow government guidance to create a COVID-secure environment. further lowering capacity (even if it is possible to safely seat a number of people inside a venue, it may not be safe for them all to travel or enter that venue), staggering entry times with other venues and taking steps to avoid queues building up in surrounding areas, arranging one-way travel routes between transport hubs and venues, advising patrons to avoid particular forms of transport or routes and to avoid crowded areas when in transit to the venue. The following key steps are a summary of the priority actions you need to take to protect yourself, your staff and your customers. Minimise sharing of equipment or resources, and customer self-service (of items such as food, cutlery or condiments). This includes accommodation, such as hostels, B&Bs, guest houses and any other accommodation with shared facilities (including kitchens, sleeping areas, bathrooms and indoor communal areas such as lounges, sitting areas, and any lifts, staircases or internal corridors used to access the accommodation). If this cannot be arranged, we expect businesses to provide a refund depending on the terms of the booking contract. The only exception is for people who are self-isolating or for anyone who would be homeless as a result. Consider the maximum number of people who can be safely accommodated on the site. If a booking is cancelled, either by the guest or the provider, we encourage accommodation providers to offer alternative dates if this can be agreed with the customer. You should also ensure that customers are aware of the rules on gathering limits and what this means in your facility. You must take part in NHS Test and Trace by keeping a record of all your customers, visitors and staff for 21 days. It will take only 2 minutes to fill in. These are often the most challenging areas to maintain social distancing, so you should consider the most appropriate measures for your facility. Tiny airborne particles can travel further than droplets, and in poorly ventilated spaces this can lead to viral particles spreading between people. These facilities can open even where access is via shared indoor communal areas such as lifts or corridors, as long as those communal areas are used solely to access the facilities and not to access accommodation. If the local PHE health protection team declares an outbreak, you will be asked to record details of symptomatic staff and assist with identifying contacts. This includes the use of shared facilities. Ensure that you provide adequate ventilation. Where outdoor hospitality service is being provided to customers who will remain on the premises: - At any venue that serves alcohol, customers will be required to order, be served and eat/drink while seated (even if no alcohol is ordered). Where groups of guests are permitted to stay in your guest accommodation (such as elite sports teams) they must not eat together in indoor hospitality facilities. The Stay-at-Home order is in place until May 19, 2021, as the province continues to deal with the impacts of COVID-19 covid 19.. Stay at home They can only stay open for certain reasons such as for anyone currently living at the accommodation, for self-isolating or anyone unable to return to their home. What to do if you have close contact with someone outside your household who has symptoms or tests positive, Guidance on cleaning in non-healthcare settings, Guidance on disposing of personal or business waste during the coronavirus pandemic, Working safely in close contact services (including hairdressers and beauty facilities), Working safely in factories, plants and warehouses, Working safely in hotels and guest accommodation, Working safely in indoor and outdoor sport facilities (including gyms, saunas and steam rooms), Guidance for outdoor gyms and playgrounds, and soft play areas, Working safely in restaurants, pubs, bars and takeaway service, Working safely in retail shops, stores and branches, Working safely in visitor economy settings (including business events, large events, attractions and leisure events). exams for a group of students from the same school, college or university, mandatory or work-critical training courses, such as training towards a formal qualification, hiring a venue to provide additional office space where this is essential to allow safe social distancing of employees from the same company. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. You should refer to the guidance on disposing of personal or business waste during the coronavirus pandemic for more information. The COVID-19 covid 19 Response Framework (colour-coded zones) is paused.. We must all follow temporary restrictions and public health and workplace safety measures. The exemption only applies to the specific performance or screening area, which must therefore be separate and distinct from the wider premises. This guidance is aimed at owners or operators of hotels and other guest accommodation facilities. Wales in currently in the middle of a “firebreak” lockdown… Where it is not possible to ensure social distancing and minimise household mixing, communal kitchens should remain closed. It is important the integrity of the organised residential visit bubble is maintained. Regulate use of high-traffic areas including corridors, lifts, turnstiles and walkways to maintain social distancing. Only restaurants serving takeaway or delivery services can stay open in hotels. You can find more information on for hospitality facilities in the guidance for restaurants, pubs, bars and takeaways. A reception area is not to be treated as an indoor communal area if it is required in order to be open for check-in purposes, but it should only be used for the purposes of check-in. If your facility organises events or activities where large numbers of people attend at the same time, put in place measures to ensure that social distancing can be maintained in queues and within the premises. You should consider how the guest’s booking will be managed, how they (and any other affected or exposed guests) will isolate, how meals and laundry will be arranged, and how to clean their accommodation after they have left. These facilities can open even where access is via shared indoor communal areas such as lifts or corridors, as long as those communal areas are used solely to access the facilities and not to access accommodation. Rockliffe Hall hotel in County Durham told us that it was taking bookings but that they'd contact guests if their dates weren't possible as they approached; while Cliveden House has a reservations team working from home to ensure guests can easily rebook their stay. Guidance on who is at higher risk from coronavirus, and for people who are clinically extremely vulnerable. Ontario returns to lockdown for April 2021 less than one week after modifying rules to allow for patio dining in hot spot regions like Toronto and Peel.. Indoor and outdoor business events can take place. If it is unreasonable for people to work from home, they can go to their place of work. Customers must not consume takeaway food and drink on the premises or adjacent to the premises. Minimise transmission risk when using corporate vehicles such as work minibuses. STEP 3: from 17 May, the following measures will apply. Where workers are required to stay away from their home, centrally logging the stay and making sure any overnight accommodation meets social distancing guidelines. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. Consider other ways you can communicate relevant information to visitors throughout their visit, for example spoken communication from a greeter or reception staff, or designating staff as ‘social distancing champions’ to remind customers to follow relevant guidance. If a staff member has had close contact with the positive case and needs to self-isolate, they will be informed by NHS Test and Trace. You can find more information in the section on face coverings and PPE. Ontario's stay-at-home order, which came into effect 12:01 a.m. on Thursday, has left many residents confused about what is, and what isn't, considered essential. This includes venues such as theatres, cinemas and concert halls, and includes performance/screening areas within the premises of another venue such as a pub, hotel or holiday park. The borders remain open. Currently (at Step 2), meetings and events are only permitted under certain circumstances. You can find more information in the section on who should go to the workplace. Employers and workers should always come together to resolve issues. Reducing the number of people each individual has contact with, for example by using fixed teams or partnering so that each person works with only a few others. If you did not register, you can choose to: Measures to control the infection rate may restrict your operations, including whether you can open and how people can use your venue. Assess the risk levels of relevant activities (and any mitigations you put in place), to determine whether the activities can safely go ahead. Maintain social distancing (2m, or 1m with risk mitigation where 2m is not viable) when taking orders from customers. This guidance does not cover managed quarantine for international travel from ‘red list’ countries from which travel to the UK is banned. Ventilation can be used as a control measure to reduce the risk of transmission of COVD-19. If a staff member (or someone in their household) or a customer has a persistent cough, a high temperature or has lost their sense of taste or smell, they should self-isolate and get a test. You should determine your own approach to taking bookings from quarantining or self-isolating guests, and consider how best to inform guests about your policy (for example during the booking or check-in process). This includes consideration of reasonable adjustments for employees or customers with disabilities, including hidden disabilities that are not immediately obvious. Introduce one-way flow through buildings. You can find more guidance on managing accommodation with shared bathroom facilities in the section on changes to facilities and services. The use of indoor toilets (and facilities such as baby changing rooms) is permitted, even if accessed through shared communal areas such as lifts/corridors. You should take reasonable steps to encourage guests to adhere to government restrictions, including informing them of the restrictions and any safety measures in place at your accommodation facility. Accommodation providers should provide rooms or dormitories to groups of the appropriate size identified in their risk assessment taking into account, amongst other things, the size of the room and the quality of the ventilation. For example, providing cutlery and condiments only when food is served. You can reduce the risk of the virus spreading by asking your employees to get tested regularly. Communicate approaches and operational procedures to suppliers, customers or trade bodies to help their adoption and to share experience. Overnight stays are permitted within social contact limits, in groups of up to 6 people or as 2 households/bubbles. There will be some types of accommodation where self-isolation would not be possible, for example if there are shared washing facilities or if the risk to the host, owner or staff cannot be mitigated. You can find more information in the section on face coverings and PPE, and more detail on face coverings and exemptions in the government guidance on face coverings. Weddings and civil partnership ceremonies are permitted for up to 15 attendees from Step 2 and 30 attendees from Step 3, in COVID-secure venues that are permitted to open or where a broader exemption applies. You can find more detailed advice on identifying poorly ventilated spaces, and further steps you can take to improve ventilation, in the Health and Safety Executive’s guidance on ventilation and air conditioning. Shared toilet facilities are permitted, and clear signage should be provided on how to use shared toilets in line with social distancing and social contact rules. Ask your customers to wear face coverings where required to do so by law, and in any indoor space. Take measures to ensure the handover of keys to property can be done in a socially distanced way, and clean keys between guests. Currently (at Step 2), some outdoor events organised by a business, charitable organisation, sporting or public body are permitted, providing that: Event organisers follow all relevant COVID-secure guidance. This includes, for example: When hosting this type of event, you should check with the work, education or training organiser to ensure they are aware of the coronavirus restrictions, and that the meeting is essential and cannot be delayed or reasonably conducted remotely. This does not apply to fire doors, which should be kept closed. Review layouts to ensure workspaces are spaced to allow for social distancing. The guest will be contacted by NHS Test and Trace, who will advise them whether they need to isolate or take any other steps. You can find more information in the section on keeping the site clean. You can find more information in the section on ventilation and Health and Safety Executive guidance on ventilation and air conditioning. For instance, employers have a duty to make reasonable adjustments to avoid disabled workers being put at a disadvantage compared to non-disabled people in the workplace. However, there are limitations on the number of guests who can attend. There are different ways of providing ventilation, including mechanical ventilation using fans and ducts, natural ventilation which relies on passive flow through openings (doors, windows, vents) or a combination of the two. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Here is everything you need to know about staying at hotels or B&Bs in tier 4, Non-essential travel is banned until next month, Can I still go on holiday this summer? If you are cleaning after a known or suspected case of COVID-19, you may need to provide additional PPE to protect the cleaner’s eyes, mouth and nose in areas where a higher level of virus may be present (for example, in a hotel room where someone unwell has spent the night). This guidance gives you key principles to follow in relation to risks in the workplace for your sector, and suggests actions you should take to mitigate these risks. Consider the risks arising from periods of closure. - Food and/or drink (including alcohol) can be provided through room service. If your business contains shared facilities, you should consider the steps below (and you can find further guidance in the section on minimising transmission through contact): In line with the advice in this guidance, all of these areas should be cleaned thoroughly, kept well-ventilated, and managed in line with guidance on social distancing and face coverings. people who are hard of hearing or visually impaired). People using communal spaces must adhere to legal gathering limits (groups of up to 6 people or 2 households/bubbles indoors) and should maintain social distancing from others they do not live with or share a bubble with. However, it is not your responsibility to check guests’ test results or enforce self-isolation rules; enforcement of the law remains a matter for the police. Consider ways to minimise staff contacts and exposure, for example through staggered shifts and assigned staff mealtimes. Where showers and toilets are shared, clear use and cleaning guidance should be set to ensure they are kept clean and clear of personal items, and that social distancing is managed. It is breaking the law to discriminate, directly or indirectly, against anyone because of a protected characteristic such as age, ethnicity, sex or disability. - This also applies to outdoor hospitality facilities, such as restaurants, cafes and bars. You can find more information in the coronavirus restrictions guidance. To see all content on The Sun, please use the Site Map. Ensure customers are aware of the legal limits on group sizes. If it is not possible for a venue to take payment outdoors, for example because the venue’s portable payment device is not working correctly or if other types of payment (such as cash) cannot be used, then payment can be taken indoors. Frequently clean toilet facilities. Funerals can be attended by up to 30 people. Ensure you have a policy in place which covers what to do if there is a case of COVID-19 in your accommodation facility. Consider how you can ensure this information is communicated to all of your customers, for example those who do not speak English as a first language, and those with protected characteristics (e.g. For information on guests and self-isolation, see the sections on managing guests who have confirmed or suspected COVID-19 and managing guests who are quarantining after international travel (including testing). However you should ensure drivers have to access welfare facilities when required. The government guidance specifically states: Hotels, hostels and other such public accommodation can be used by people while moving … This includes taking reasonable steps to protect your workers and others from coronavirus. Keep the facilities well-ventilated, for example by opening doors, windows and vents where possible, and ensuring extractor fans work effectively. However, this is only if you live in tier 1 - if you are travelling from a different tier, you must abide by your own tier rules. You can change your cookie settings at any time. This includes the risks and actions in this document, as well as any you identify that are specific to your business or site. If your building is unoccupied or has reduced occupancy during a period of restrictions, you should review HSE’s guidance on the risk of legionella. About 1 in 3 people with coronavirus do not have symptoms but can still infect others. Ensure you and your staff are familiar with the Department for Transport’s guidance on safer travel. This can apply to both staff and visitors, unless they have a valid reason for not wearing one (such as a medical exemption or other permitted reason). The Prime Minister announced on October 31 people should stay at home during the lockdown in England. Saunas and steam rooms can reopen. You can find more information in the section on ventilation and the HSE guidance on ventilation and air conditioning. You should check the section on hospitality and the guidance for restaurants, pubs, bars and takeaway services and ensure you adhere to any relevant measures. However you should encourage or allow staff to wear face coverings if they choose to, particularly if social distancing is difficult in their role, or they are likely to have to interact with people from outside their household or bubble. Spas and personal care and wellness services are allowed to be shared by the event one... On compliance and enforcement in the section on workplaces and workstations other members of staff with protected characteristics and. Permitted, social distancing how to make your workplace, businesses also have a duty. 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